by A Simple Art | Oct 27, 2022 | Photography
Littered candy wrapper in grass, Halloween, Lafayette Indiana | October 2022
by A Simple Art | Apr 21, 2022 | FAQ
With so many options on the market, it can be difficult to determine which software solutions is right for you. The first place I start with clients is to discovery what questions they are trying to answer about their contacts. Some examples include: When was...
by A Simple Art | Apr 10, 2022 | FAQ
Yes. If you are only evaluating your user experience from an internal, data perspective, you are missing out on important nuances that don’t come through in your dashboards and reports. Customers appreciate being involved in the feedback loops that directly affect the...
by A Simple Art | Jan 21, 2022 | FAQ
Burnout is common among Customer Success Teams. One of the leading issues I run into is when a particular problem or difficulty is frequently shared by customers and a remedy for the pain is unavailable. This feeling of helplessness by the Success Team can...
by A Simple Art | Jul 21, 2021 | FAQ
Ask. There is complexity and nuance around the process, but the solution starts with a conversation. How did you hear about us? What brought you in today? How did you enjoy your visit? Simple, direct questions lead to the wonderful discovery of what is important to...
